![]() ![]() It's very rare for shipping to take longer than 15 business days (not including weekends or holidays), but if your package still hasn't been delivered by then, please contact IPSY Care by clicking on the pink question mark in the bottom right corner of this page. The tracking activity will update soon, and you'll be able to see more info about where it is, as well as the estimated delivery date. Your order is on its way! The route activity on your tracking just hasn't been updated yet. You may not see tracking updates during this time, but that is normal and your package should still arrive on schedule. ![]() ![]() "Tendered" means the carrier has passed your package on to USPS, and it will soon be on its way to your local post office for delivery. Your package is shipped with the help of DHL, Pitney Bowes or ACI Logistix, and USPS. Please allow three days after the “missent” update for final delivery, and if you haven't received it by then, please contact IPSY Care by clicking on the pink question mark in the bottom right corner of this page. Don’t worry, they’ll be redirected, and you will receive your package as scheduled. Packages marked "missent" may result from an improper routing through the USPS. Packages are scanned for delivery before your local mail carrier physically drops them at your home, and you may receive your order within 24 hours after your tracking has updated to “delivered.” If it’s been longer than 24 hours, please contact IPSY Care by clicking on the pink question mark in the bottom right corner of this page. ![]()
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